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FAQ PAGE

Business fashion model
Man with Glasses

Welcome to Ëveil's FAQ section! We understand that you may have questions about our eyewear, so we've compiled a list of the most commonly asked questions from our customers. If you can't find the answer you're looking for, feel free to contact us and we'll be happy to assist you.

Q: What sustainable materials are used to create Ëveil Eyewear?
Ëveil eyewear is thoughtfully crafted primarily from recycled materials, including eco-friendly plastics, which are carefully selected to prioritize sustainability and minimize environmental impact.

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Q: What is included with a purchase of Ëveil Eyewear?
With each purchase of Ëveil eyewear, you receive a complimentary leather glasses case. Plus, explore additional customization options during checkout to tailor your experience.

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Q: Why is Ëveil Eyewear relatively expensive?
A: The pricing of Ëveil eyewear reflects our commitment to sustainability. Utilizing eco-friendly materials entails more time and effort in manufacturing and sourcing. Additionally, the cost includes the premium leather case and compensates for the meticulous hand-stamping of our company name onto each case, reflecting the dedication and craftsmanship behind our brand.

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Q: What is Ëveil's return policy?
At Ëveil, we stand behind our products. We offer a hassle-free return policy within 7 days of the delivery date.

Please note that shipping costs are not covered for returns.

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Q: Where are Ëveil Eyewear manufactured?
Ëveil's commitment to quality spans the globe, with manufacturing facilities strategically located in Europe, Asia, and the USA, ensuring exceptional craftsmanship and accessibility worldwide.

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Q: Who can wear Ëveil?

Anyone! At Ëveil, we celebrate inclusivity by offering gender-neutral styles, ensuring that our eyewear is accessible and appealing to all individuals, regardless of gender or identity. We believe that everyone deserves a touch of luxury in their lives, and our eyewear is designed to provide just that.

Q: Are you looking for ambassadors?

Yes! We welcome ambassadors to join our Ëveil family. Upon approval, we provide you with a discounted code to share with your followers. Depending on the sales generated through your code, you may qualify for additional perks such as PR packages. For more information, please email us at info@eveileyewear.com.

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Q: Are you looking for models?

We're always on the lookout for fresh faces to showcase our eyewear! Currently, modeling opportunities are on a volunteer basis. If you tag us in your Instagram posts wearing our eyewear, you may have the chance to be featured on our page. While models do not benefit from the ambassador discount initially, there is potential for long-term collaboration and compensation for your work. For more details, please email us at info@eveileyewear.com or DM us on Instagram.

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Q: Is in-person delivery available?

No, unfortunately, we do not offer in-person delivery or pickup at our headquarters. Shipping costs apply regardless of proximity to our HQ

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Q: Do you have to be luxurious to wear them?

A: Absolutely not. While our brand embodies a niche of timeless luxury, we believe that everyone should have the opportunity to enjoy our eyewear. We continually expand our collection to encompass various styles, ensuring there's something for everyone, regardless of their personal aesthetic or background.

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ËVEIL EYEWEAR

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